Privacy Policy

Your Privacy Matters

Last updated: March 2026 · Effective immediately

This Privacy Policy describes how LoveZone vs Friend Zone ("we", "us", or "our") collects, uses, shares, and protects your personal information when you use our mobile application and related services. We are committed to transparency and giving you control over your data.

Summary: We collect only what we need to power the app. We never sell your data. You can delete your account and all data at any time. Location is used in real time only and never stored permanently.

1. Information We Collect

We collect the following categories of information when you use LoveZone vs Friend Zone: **Profile Information:** When you create an account, you voluntarily provide us with your display name, age, gender identity, profile photos, a personal bio, and a list of interests. You may also complete our compatibility quiz, which includes text and image-based responses. **Location Data:** To enable our core proximity-matching feature, we request access to your device's GPS location. We use this data in real time to calculate approximate distances between active users. We do not permanently store your precise GPS coordinates on our servers. **Usage Data:** We collect information about how you interact with the app — such as features you use, pages you visit, and actions you take — to improve performance, diagnose issues, and personalize your experience. **Device Information:** We may collect device type, operating system version, unique device identifiers, and network information to ensure compatibility and security. **Communications:** If you contact our support team, we retain those messages to assist with your inquiry and improve our service.

2. How We Use Your Information

Your information is used for the following purposes: • **Proximity Matching:** To identify and display other active users who are within proximity of your current location. • **AI Compatibility Engine:** To calculate a compatibility score between you and nearby users based on shared interests, quiz responses, and personality data. • **Real-Time Alerts:** To send you in-app notifications when a high-compatibility match is detected nearby. • **Messaging:** To facilitate private conversations between matched users within the app. • **App Improvement:** To analyze usage patterns, fix bugs, and develop new features. • **Safety & Compliance:** To detect fraudulent activity, enforce our community guidelines, and comply with legal obligations. We do not use your data to serve third-party targeted advertising, and we do not sell your personal data to any third party.

3. Location Data

Location data is fundamental to how LoveZone vs Friend Zone works, and we treat it with the highest level of care. When you enable the radar, your device shares its GPS coordinates with our servers solely to calculate distances to other active users. This calculation is performed in real time and the resulting data (an approximate distance, not a precise coordinate) is what gets displayed to other users. We do not retain your precise GPS coordinates after your session ends. We do not share your location data with third-party advertisers, analytics providers, or data brokers. You can disable location access at any time through your device's privacy settings. Disabling location access will pause the proximity radar, but you can still use messaging and other app features.

4. Photos & Media

Profile photos and any images you share within the app are stored securely using encrypted cloud storage. We implement strict access controls to ensure only authorized systems and personnel can access this data. We do not use your photos for: • Facial recognition or biometric profiling • Training third-party AI models • Advertising or promotional materials without explicit consent • Sharing with any external party Photos are only visible to other users of the app when your profile is active. If you delete a photo or your account, the image is permanently removed from our servers within 30 days.

5. Data Sharing & Third Parties

We do not sell, rent, trade, or otherwise share your personal information with third parties for their own marketing or commercial purposes. We may share limited data in the following circumstances: • **Service Providers:** We work with trusted third-party services (such as cloud hosting and analytics providers) who process data on our behalf under strict data processing agreements. These providers are prohibited from using your data for any purpose beyond the services they provide to us. • **Legal Requirements:** We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, property, or safety of our users or the public. • **Business Transfers:** In the event of a merger, acquisition, or sale of assets, user data may be transferred to the new entity. We will notify users of any such transfer and the options available to them. • **Aggregated Data:** We may share anonymized, aggregated, non-identifiable data for research, industry reports, or statistical purposes.

6. Cookies & Tracking Technologies

LoveZone vs Friend Zone uses cookies and similar technologies to maintain session state, remember your preferences, and analyze usage patterns. **Essential Cookies:** Required for the app to function correctly. These cannot be disabled. **Analytics Cookies:** Help us understand how users interact with the app so we can improve it. You can opt out of analytics tracking in your device or browser settings. **Preference Cookies:** Remember your settings and customizations between sessions. We do not use third-party advertising cookies or allow ad networks to track you across other websites or apps.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. Specific retention periods: • **Profile Data:** Retained while your account is active. Deleted within 30 days of account deletion. • **Messages:** Retained for the duration of the conversation. Deleted within 30 days after account deletion. • **Location Data:** Not permanently retained — processed in real time and discarded. • **Usage Logs:** Retained for up to 12 months for security and analysis purposes. • **Support Records:** Retained for up to 2 years to assist with follow-up inquiries. You may request deletion of your account and all associated data at any time by navigating to Settings → Delete Account. Account deletion is permanent and irreversible.

8. Data Security

We take data security seriously and implement multiple layers of protection: • **Encryption in Transit:** All data transmitted between your device and our servers is encrypted using TLS 1.2 or higher. • **Encryption at Rest:** Sensitive data stored on our servers is encrypted using AES-256. • **Access Controls:** Access to user data is restricted to authorized personnel on a need-to-know basis. • **Regular Audits:** We conduct periodic security reviews and vulnerability assessments. • **Incident Response:** We maintain a documented incident response plan and will notify affected users promptly in the event of a data breach. While we implement industry best practices, no system is 100% immune to attack. We encourage you to use a strong, unique password and enable any additional security features available on your device.

9. Children's Privacy

LoveZone vs Friend Zone is strictly intended for users who are 18 years of age or older. We do not knowingly collect, process, or store personal data from individuals under the age of 18. If we become aware that a user under 18 has created an account or provided personal information, we will immediately terminate the account and permanently delete all associated data. If you believe a minor is using our app, please contact us immediately at privacy@lovezone.app and we will investigate and take appropriate action within 48 hours.

10. Your Rights

Depending on your location, you may have the following rights regarding your personal data: • **Right to Access:** Request a copy of the personal data we hold about you. • **Right to Rectification:** Request correction of inaccurate or incomplete data. • **Right to Erasure:** Request deletion of your personal data ("right to be forgotten"). • **Right to Restriction:** Request that we limit the processing of your data. • **Right to Portability:** Request your data in a structured, machine-readable format. • **Right to Object:** Object to certain types of data processing, including profiling. • **Right to Withdraw Consent:** Withdraw consent at any time where processing is based on consent. To exercise any of these rights, please contact us at privacy@lovezone.app. We will respond within 30 days.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will: • Display a prominent notice within the app • Update the "Last Updated" date at the top of this policy • For significant changes, send a notification to your registered email address Your continued use of the app following the posting of changes constitutes your acceptance of those changes. If you do not agree with the updated policy, you may delete your account.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to reach out. **Email:** privacy@lovezone.app **Response Time:** We aim to respond to all inquiries within 3–5 business days. For urgent privacy concerns or to report a suspected data breach, please mark your message as "URGENT — Privacy" and we will prioritize your request.

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