HeartSync is committed to maintaining a safe environment. We have a strict 18+ policy and zero tolerance for any content or behavior that endangers minors, including Child Sexual Exploitation and Abuse (CSEA) and Child Sexual Abuse Material (CSAM).
HeartSync is strictly for users aged 18 and older. We enforce age verification during profile setup by requiring a date of birth. Any user found to be under 18 will have their account immediately suspended and all associated data deleted.
During registration, users must provide their date of birth. Our system automatically blocks profiles where the calculated age is under 18. We continuously review reports of suspected underage users and take immediate action.
Our moderation team actively reviews flagged content and user reports. We use automated tools to detect and remove content that may exploit, abuse, or endanger minors. Suspicious accounts are reviewed and removed promptly.
HeartSync has a strict zero-tolerance policy for any content that sexualizes, exploits, or endangers minors. This explicitly includes Child Sexual Exploitation and Abuse (CSEA), Child Sexual Abuse Material (CSAM), grooming behavior directed at minors, age-play or roleplay that sexualizes minors, and any sexualized conversation with or about a minor. Violations result in immediate permanent bans with no appeal and are reported to the appropriate authorities, including the National Center for Missing & Exploited Children (NCMEC) and the FBI.
Users can report any profile or content they believe involves a minor using the Report button on any profile. Reports are reviewed within 24 hours. Confirmed violations are immediately actioned and reported to the National Center for Missing & Exploited Children (NCMEC) and law enforcement as required by law.
In compliance with 18 U.S.C. § 2258A, HeartSync reports any apparent violations involving Child Sexual Exploitation and Abuse (CSEA) and child sexual abuse material (CSAM) to the CyberTipline operated by the National Center for Missing & Exploited Children (NCMEC). We cooperate fully with law enforcement investigations and preserve evidence as required.
Any threat, incitement, promotion, glorification, or depiction of sexual violence — including sexual assault, rape, sexual coercion, or sexual threats — is strictly prohibited. Using the App to plan, arrange, or facilitate sexual violence against any person results in immediate content removal, a permanent ban, and referral to law enforcement.
Posting, sharing, or threatening to share non-consensual intimate imagery ("revenge porn") is strictly prohibited, as is sextortion — threatening to release intimate images or private material to blackmail or coerce. This also includes AI-generated or edited sexualized images of real people shared without consent. Victims can report immediately; we remove the content, ban offenders, and support reports to law enforcement.
Any scam or scheme intended to defraud users is prohibited, including romance scams, pig-butchering schemes, investment scams, phishing, catfishing for financial gain, and requests for money, gift cards, cryptocurrency, or banking details. Suspected fraud results in immediate termination and reporting to law enforcement and relevant financial authorities.
All sexually-driven interactions are prohibited, consensual or non-consensual — including explicit sexual roleplay, sexting, cybersex, and requests for sexual images, audio, or video. HeartSync is a dating and friendship platform, not an adult platform. Persisting in sexual advances after a user declines constitutes sexual harassment and results in enforcement action.
We monitor for trafficking indicators, including accounts that push users off-platform to messaging apps, scripted or duplicated bios, third-party-controlled profiles, requests for money or gift cards, and pressure to meet in isolated locations. Accounts showing these patterns are automatically suspended pending review, evidence is preserved for law enforcement, and confirmed trafficking activity is reported to the National Human Trafficking Hotline (1-888-373-7888) and NCMEC.
Our Terms of Service prohibit all illegal activity, including solicitation, fraud, and the sale of controlled substances or illegal services. Every report is reviewed within 24 hours through our report → review → action pipeline, and confirmed violations result in permanent bans — not just blocks — with records retained for legal process.
We combat impersonation through verified-profile badges, photo verification, and reverse-image checks on reported photos. Profiles impersonating real people — public figures or private individuals — are removed immediately. Suspected fake profiles can be reported using the "Fake profile" reason and are suspended if they cannot pass verification.
Any account suspected of sharing child sexual abuse material (CSAM) or engaging in Child Sexual Exploitation and Abuse (CSEA) — including grooming, solicitation of minors, or age-play that sexualizes minors — is permanently banned immediately upon detection, with no appeal. Suspected material is never re-shared or forwarded; only the minimum metadata needed is preserved for law enforcement. As required by U.S. law (18 U.S.C. § 2258A), all apparent CSAM and CSEA violations are reported to NCMEC’s CyberTipline and the FBI, with evidence preserved for investigations.
Threats, promotion, glorification, or depiction of sexual violence — including sexual assault, rape, sexual coercion, or sexual threats — are strictly prohibited. Reports involving sexual violence are prioritized, content is removed immediately, offenders are permanently banned, and evidence is preserved and referred to law enforcement.
Sharing or threatening to share intimate images or videos without the subject’s consent ("revenge porn"), sextortion attempts, and AI-generated or edited sexualized images of real people are strictly prohibited. Confirmed content is removed immediately and offenders permanently banned; victims are supported in reporting to law enforcement.
Romance scams, pig-butchering schemes, investment scams, phishing, catfishing for financial gain, and any request for money, gift cards, cryptocurrency, or banking details are strictly prohibited. Our moderation pipeline flags financial-request patterns, suspends suspected accounts pending review, and reports confirmed fraud to law enforcement and relevant financial authorities.
All sexually-driven interactions are prohibited — consensual or non-consensual — including explicit sexual roleplay, sexting, cybersex, and requests for sexual images, audio, or video. HeartSync is a dating and friendship platform, not an adult platform. Persisting in sexual advances after a user declines constitutes sexual harassment and results in enforcement action.
Every layer of HeartSync is built on consent: no one can be seen, matched, or contacted without their explicit, ongoing agreement. These controls prevent any form of non-consensual involvement in the app.
No one appears in the app without their explicit consent. A profile becomes visible to others only after a person deliberately creates it themselves, provides their own photos, and completes the setup flow. Location sharing is separately opt-in through device permissions, and the radar can be paused or muted at any time to remove yourself from matching entirely.
Conversations can only begin through a mutual compatibility match. Our server independently re-validates the match before creating any conversation, and requests without a real match are rejected — so no user can ever be contacted by someone they have not been matched with. There is no way to search for, browse, or message arbitrary users.
Any user can block another from their profile card, the Discover feed, or chat. Blocking is enforced on the server in both directions: blocked users cannot start conversations with you, and they are removed from your match lists entirely. Blocks take effect immediately and require no moderator involvement.
Messages and conversations are readable only by their two participants. Other users never see your precise location — only an approximate distance. The matching system exposes a minimal profile card (name, age, one photo, interests) and never shares quiz answers, contact details, or payment data.
All new messages pass through automated moderation, and admins are automatically alerted when a user accumulates multiple blocks. Selfie verification lets users earn a Verified badge so others can confirm they are talking to a real person. Confirmed safety violations result in permanent account bans.
How to report violating content, how we review every report, and how decisions can be appealed — a complete walkthrough of our enforcement workflow.
For urgent safety concerns or to report Child Sexual Exploitation and Abuse (CSEA) or CSAM, contact our designated Child Safety point of contact directly:
Last updated: October 2026 · HeartSync · Developed by PipeDreamsDev
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